Privacy Policy

1. Who We Are

KudosCard (“we”, “us”, “our”) operates this website and sells NFC cards. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our store or make a purchase. By using this site, you consent to the practices described below.

2. Information We Collect

We collect only the information necessary to process and fulfill your order:

• Order information — name, email address, billing and shipping address, and phone number (if provided).
• Payment information — processed securely by Stripe (PCI-DSS compliant). We never store, see, or have access to your full card number or CVV.
• Device & usage data — IP address, browser type, pages visited, and referring URL, collected automatically via cookies and analytics tools.
• Communications — any messages you send us via our contact form or email.

We do not collect sensitive personal information (e.g. government IDs, financial account numbers, health data).

3. How We Use Your Information

• Process and fulfill your order, including sending shipping and order confirmations
• Respond to your enquiries or support requests
• Detect, prevent, and investigate fraud or abuse
• Improve our store and understand how visitors interact with it
• Comply with applicable legal obligations

We do not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes — ever.

4. Third-Party Service Providers

We share your data only with trusted service providers who help us operate our store, and only to the extent necessary:

• Stripe — payment processing (PCI-DSS Level 1 compliant)
• Shipping carriers — to deliver your order (name and address only)
• Analytics tools — to understand aggregate site traffic (data is anonymised where possible)

All service providers are contractually bound to use your data solely for the services they provide to us and may not use it for their own purposes.

5. Cookies

We use essential cookies to maintain your cart session and process your order. We also use optional analytics cookies to understand how visitors use our site. You can manage your cookie preferences using the “Manage Cookies” link in the footer. Disabling non-essential cookies will not affect your ability to browse or purchase.

6. Data Retention

We retain order and customer data for as long as required to fulfil legal, tax, and accounting obligations — typically 7 years under US law. After that period, data is securely deleted or anonymised. You may request earlier deletion of your personal data, subject to those legal requirements.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Object to or restrict certain processing activities
• Data portability — receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us. We will respond within 30 days.

8. Security

We use industry-standard security measures including HTTPS encryption and PCI-compliant payment processing to protect your data in transit and at rest. While we take all reasonable precautions, no method of internet transmission is 100% secure and we cannot guarantee absolute security.

9. Children

Our store is not directed at children under 13 years of age. We do not knowingly collect personal data from anyone under 13. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised date. Your continued use of our store after the revised date constitutes acceptance of the updated policy.

11. Contact

For any privacy-related questions or requests, please contact us.